Paradise Pass is your contactless way to pay. The Paradise Pass is a tap-and-go reloadable smart card that you can purchase at any county Library, Paradise Pass kiosk, Palm Tran 50 S. Military Trail office or via www.myparadisepass.com website. You can also download the Paradise Pass app from the Google Play or Apple store.
PalmTran FAQs
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General Questions
If you have registered your Paradise Pass, it will automatically cap the price you pay in a day, week or month. As an example, since a single fare costs two dollars and a daily pass costs five, you can take three or more rides in a day and only spend five dollars on your Paradise Pass. Your total fares will be capped on a weekly and monthly basis the same way, so you’ll never spend any more than you need to.
We recommend using either the card or the mobile app – but not both. Why? Best fare, or fare capping – the feature that makes sure you do not pay more than you need to – works best when you use the same device, card or mobile app, for all your rides. If you use both the card and the app, best fare will not be tracked and you may end up paying more than you need to because best fare can only be tracked on a single device.
Children 8 and under ride free when accompanied by a fare-paying passenger.
On the Paradise Pass app, use the Contact Us option on the More menu or call Customer Service at 561-841-4BUS (4287).
Go to the Paradise Pass website, opens a new window, Paradise Pass Kiosk, County Libraries, Intermodal Transit Center and Customer Service at the Palm Tran office at 50 S. Military Trail or on your app.
There is no reloading fee once your Paradise Pass is activated. An activation fee of $2.00 will be charged for a new or replacement card.