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: Borrowing FAQs
ebooks
General Questions
Will my library card get blocked if I don't pay my
fees?
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this Answer
Is it safe to pay my fees
online?
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this Answer
How many items can I
borrow?
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this Answer
How do I pay my fees
online?
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this Answer
How do I access e-books, e-audiobooks, e-magazines, streaming videos and downloadable and streaming
music?
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this Answer
What forms of payment are accepted for online
payments?
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this Answer
How do I renew my
items?
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this Answer
Is there a minimum amount that can be paid
online?
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this Answer
Are there any fees or liability associated with mobile
HotSpots?
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this Answer
I just moved to Palm Beach County and I don't have proof of address. Can I still get a library
card?
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this Answer
Is a service fee charged when paying fees
online?
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this Answer
Can I choose to pay only a portion of a
fee?
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this Answer
What if an item I want is not available at my branch or within the Library
System?
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this Answer
Can the Library purchase an item that I've been wanting to read/watch/listen
to?
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this Answer
How soon will my payment be applied to my
account?
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this Answer
Do I get a receipt when I pay my fees
online?
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Will my credit card account information be saved when I pay a
fee?
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What happens if I receive an error message or the transaction was
declined?
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this Answer
What is the length of the loan period and what is the maximum limit for checkouts and holds for
freegal?
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this Answer
Will my book lists from the old catalog be transferred to the new
one?
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this Answer
How long can I borrow an
item?
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this Answer
How do I place a
hold?
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Can I return my items to any
location?
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What if my materials are due on a holiday or the Library is
closed?
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this Answer
ebooks
ebooks
Can cloudLibrary eBooks/eAudiobooks be read/listened to
offline?
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this Answer
What is the length of the loan period and what is the maximum limit for checkouts and holds for
cloudLibrary?
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this Answer
Can I borrow electronic books, audiobooks, music films and
TV?
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this Answer
Can eBooks and eAudiobooks be
renewed?
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this Answer
What devices work with
cloudLibrary?
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this Answer
Do I need to create an account with a username and password for
cloudLibrary?
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this Answer
Can I have more than one library card in the cloudLibrary
app?
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this Answer
Why are there holds on e-books and
e-audiobooks?
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this Answer
Can I return a cloudLibrary book
early?
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this Answer
While reading a cloudLibrary eBook, can I adjust viewing options like font size, margins, night
mode?
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Where can I learn more about
cloudLibrary?
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What is the length of the loan period and what is the maximum limit for checkouts and holds for
hoopla?
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Where can I borrow eBooks and
eAudiobooks?
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