Contact Us How Can We Help You? Have a question not answered elsewhere on our site? Have a comment or suggestion about library services or programs? Choose an option below and we will respond as quickly as possible, usually within a day or two, but allow for extra time over the weekend and holidays. Frequently Asked Questions Why Does My Account Say "Privileges" Expired? If you see this message, it means that your library card has expired. Most library cards expire every five years, though non-resident cards may expire sooner. To renew your card, visit the library at any of our branches with proof of your current address and valid photo ID. If you are a paid non-resident you will also have to pay your membership fee at that time. Members with a webcam or mobile device with camera can use FaceTime or Google Hangout accounts/apps to renew their library card virtually. Please call your branch to set up an appointment. This service is currently unavailable for paid card memberships. Can I Return My Borrowed Items at Any Location? Yes. You can return any material to any library within the Palm Beach County Library System. What Is My Card Number? Unfortunately, we do not distribute Library Cards or their numbers through email or online. You will need to visit a local branch to have them reissue you one. How Can I Volunteer? All volunteer opportunities are kept up-to-date on our volunteer webpage. How Do I Suggest an Item for the Library? The best way to suggest something new to the library is through our Suggest an Item form. Close All Still Have Questions? You are welcome to ask your question below, call us at (561) 233-2600, or reach out to us through social media. If you have a question to ask the librarians, choose the appropriate area of expertise. Please remember that we are not able to perform lengthy research. This service is restricted to providing brief answers to factual questions or suggestions of resources which might help you find the answer to your question Find us on Facebook Find us on Instagram Find us on Twitter Type of Inquiry * - Select -My AccountAsk a Research QuestionDownloads: E-Books, Audiobooks, Music, Movies & TVQuestions/Concerns About the CatalogSubmit a General Comment or Suggestion Your Name * Email Address * Phone Number Select a Location * -Select-Acreage BranchBelle Glade BranchClarence E. Anthony BranchGardens BranchGlades Road BranchGreenacres BranchHagen Ranch Road BranchJupiter BranchLantana Road BranchLoula V. York BranchMain LibraryOkeechobee Blvd. BranchRoyal Palm Beach BranchTequesta BranchWellington BranchWest Boca BranchWest Boynton Branch Select a Location -Select-Acreage BranchBelle Glade BranchClarence E. Anthony BranchGardens BranchGlades Road BranchGreenacres BranchHagen Ranch Road BranchJupiter BranchLantana Road BranchLoula V. York BranchMain LibraryOkeechobee Blvd. BranchRoyal Palm Beach BranchWellington BranchTequesta BranchWest Boca BranchWest Boynton Branch If concerning a specific branch. Library Card Number * Your Library Card Number * Type of Research * - Select -HealthLegalGovernmentGenealogyJob HelpBusinessOther Internet Browser Select a Service * - Select -hooplacloudLibraryFreegalOther* Operating System -Select-Windows XPWindows VistaWindows 7Windows 8Windows 10LinuxChrome OSApple OSXiOS (iPhone & iPad)AndroidBlackberry *Please Specify * Message * Leave this field blank