Clearing Your Cache
After the library
closes for the day, "Your
Library Card" information is taken offline for three hours
to perform general maintenance. This occurs every evening,
starting at 10 p.m. on Monday-Friday, 7 p.m. on Saturday, and
5:30 p.m. on Sunday. When this happens, you may see a message
stating,
"Sorry, information
about your library account is currently unavailable. Please try
again later."
Or you may see a strange
series of letters and numbers like this:
%DRARMS-F-CANTOPEN,
Can't open
$1$DIA7:[DRAFIL]PTTMST.IDX; -DRARMS-I-WHILEOPEN, while opening
CIRCLE_PATRON_TRANS_MASTER -RMS-E-FNF, file not found
If you continue to
receive this message, particularly between 9 a.m. - 9 p.m. from
Monday through Friday, it may be due to your browser calling up an
old page from its memory. To solve this problem you may need to
clear your cache.
What is the cache? When
you view a web page, your browser makes a copy of that page and
stores it in an area on your computer called the "Temporary Internet
Files" or the cache. The browser may be taking the "Sorry" page
from the cache and displaying that information instead of checking
for a new page. This problem will continue until you clear the
cache.
Here is how to clear
your cache using the most common browsers:
|
In Internet
Explorer 5.5 and 6.0:
1/ Click on "Tools" in the top drop-down menu bar.
2/ Under "Tools", click on "Internet Options."
3/ From the window that pops up, click on the "Delete Files"
button found in the "Temporary Internet Files" section.
4/ Click the "OK" button in the small window that pops-up to
confirm the deletion. |
In Netscape
Navigator 6.2:
1/ From the drop-down menu bar select "Edit."
2/ Under "Edit" choose "Preferences."
3/ In the pop-up window, double-click on the word "Advanced."
4/ Click on the word "Cache."
5/ On the right side of this window, clear the "Memory Cache"
and "Disk Cache" by clicking on the appropriate buttons. |
If you are using a
different browser, please refer that program's help files for
specific directions to clearing the cache.
